The Mandarin Oriental, Boston is looking for a Director of Revenue and Reservations to join our team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Situated in the heart of the Back Bay overlooking Boylston Street, Mandarin Oriental, Boston will introduce a stunning new façade to one of the most desirable addresses in Boston. Our luxurious 136 guest rooms and 12 suites will set the standard for spa & wellness, combining classic Bostonian residential elegance with refined hints of our Oriental heritage. Our Reservations will introduce Boston to world-acclaimed and unique Mandarin Oriental therapies.
About the job
Based at the Mandarin Oriental, Boston within the Reservations Department, the Director of Revenue and Reservations is responsible for the strategic leadership, financial performance, and operational execution of all Revenue and Reservations functions. This role serves as a key commercial and operational partner, ensuring exceptional guest experiences while driving revenue growth, market awareness, and brand differentiation.
The Director of Revenue and Reservations reports to the Director of Commercial Strategy. The Reservations Coordinator and Reservations Agents report to the Director of Revenue and Reservations.
Key Responsibilities
Revenue Strategy & Optimization
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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