• The Learning & Quality Manager drives a strong learning culture and service excellence across the hotel. The role develops and delivers training programs to enhance employee engagement, skills, and career growth while ensuring consistent quality standards. Responsibilities include developing departmental trainers, supporting quality audits and mystery shopper programs, monitoring guest satisfaction results and online […]
Sous la responsabilité du Coordinateur Senior Group et Events METHODE ET PROCEDURES Connaitre et comprendre les logiciels Opéra et si possible Marsha. Acquérir une bonne connaissance d’Opéra et des systèmes de réservations afin d’être capable de connaitre la disponibilité des chambres et des salles de réunion. SERVICE CLIENTS Vous traitez toutes […]
POSITION SUMMARY Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled […]
