Descripción del empleo Supervisar y coordinar las operaciones diarias del área de recepción, lobby y atención al huésped. Asegurar que cada huésped reciba una atención cálida, personalizada y de lujo, de acuerdo con los estándares de Sofitel. Resolver de manera proactiva cualquier queja o solicitud de los huéspedes, garantizando soluciones efectivas y una experiencia […]
Job Description Supervising the daily operations of the Butler Services and ensure smooth operation to achieve maximum guest satisfaction and maintaining set customer service standards. Responsible for managing the shift and ensuring the Butler related services are provided to guests in accordance to set service standards. Assist management in coaching and developing butlers to […]
Job Description Check work you are processing for cleanliness. Provide a friendly and efficient service Process Hotel bedding, Colleague Uniforms etc. Maintain all Health and Safety Standards Constant standing and walking throughout shift Frequent lifting and carrying up to 30 lbs Frequent kneeling, pushing, pulling, lifting Occasional ascending or descending ladders, stairs and ramps Other […]
Key Roles & Responsibilities Arrival Coordination: Monitor the daily guest arrival list and flight details closely to ensure a presence at the terminal for every scheduled flight. The “Raffles Welcome”: Greet guests warmly at the arrival hall with a personalized signboard. In line with brand standards, use the guest’s name immediately (e.g., “Mr. [Name], welcome […]
Job Description Prestigioso albergo 4* situato ad Alba, è alla ricerca di un Portiere Notturno da inserire nel proprio team, con contratto p.time 16 ore a settimana. Qualifications – ottima conoscenza della lingua italiana e inglese (sia scritta che parlata) – Esperienza pregressa nel ruolo o in ambito alberghiero – disponibilità a lavorare su turni […]
