POSITION SUMMARY Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document […]
POSITION SUMMARY Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations. Offer guests amenities such as water, juice, or heated neck pillows. Answer questions about general property information and amenities. Escort guests to and from treatment rooms. Check computer for updates […]
The ideal candidate for this position will possess: California State Driver’s License. 1 year guest facing customer service background. 1 year security officer experience. Prior hotel experience ideal. Valid Guard card. The ability to work a Overnight schedule includes weekdays, weekends, and holidays is required. Shift Pattern: Varied -Overnight weekdays, weekends and holidays are required. […]
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Lead Spa Attendant, you’re not just supervising daily health club operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the […]
At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community. Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Laundry Attendant, you’re […]
