Account Executive

Here’s what you’ll do during a typical day:

• Account Management and Business Development (65%): You will visit partner hotels to realize operational savings using HSM’s suppliers. You will develop and maintain constructive and cooperative relationships with all internal and external stakeholders/personnel whether in person, digital meetings or via telephone. Next, you will find new customers (leads) and excite them for HSM services and onboard these new Hotels, ensuring that they are familiar to our suppliers & purchasing software.

• Data Management (15%): You will gather appropriate data or information from all relevant sources, e.g. Salesforce, Records, Files, Databases, BirchStreet, HSM Customer Portal, and Customer Information. Next, you will Ensure all enquiries within specific areas of responsibility are responded promptly with satisfactory resolution. Maintain systems and procedural documentation including contracts management across all client bases. You will also assist with onboarding process for new customers including but not limited to eProcurement installation, supplier orientation and kick-off meetings.

• Administrative & Support Activities (20%): You will collaborate and provide project and general admin support to the Supply Management team, including filing, maintenance of forms and documentation. And, finally, you will provide training and implementation of Birch Street for new properties.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

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