Server
Mandarin Oriental Canouan is looking for a Server to join our Food & Beverage Team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental Canouan is a remote island hideaway located on Canouan Island in St. Vincent and the Grenadines, that is fast becoming one of the of the most sought-after luxury destinations in the world. Oriental, Canouan redefines the idyllic tropical island getaway.
About the job
Based at the Mandarin Oriental Canouan / within the Food & Beverage Department in Canouan, The Server is responsible for providing gracious, attentive, and personalized service to guests in the restaurant, bar, lounge, or in-room dining area. This role ensures a refined dining experience through product knowledge, menu guidance, precise order taking, and elegant service delivery in accordance with luxury hospitality standards. The Server reports to the Assistant Food & Beverage Manager.
As Server, you will be responsible for the following duties:
Guest Service & Experience
Greet guests warmly and escort to table when necessary.
Present menus, explain daily specials, and make thoughtful recommendations.
Take orders accurately and enter into POS system.
Serve food and beverages in accordance with service standards and timing.
Conduct quality checks to ensure guest satisfaction.
Maintain awareness of guest preferences and personalize service when possible.
Handle guest concerns with calm, polite, and solution-focused professionalism.
Create memorable dining experiences through thoughtful detail and service style.
Service Preparation
Ensure dining area, tables, linens, cutlery, and glasses are set to standard.
Assist in setting up stations, polishing glassware & silverware.
Prepare and maintain service stations, ensuring stock levels are adequate.
Assist in breakdown and reset of dining areas after meal periods.
Food & Beverage Knowledge
Maintain a strong understanding of menu items, ingredients, dietary restrictions, and allergens.
Be knowledgeable about wine, spirits, cocktails, and pairings.
Speak confidently on specials, tasting notes, and preparation styles.
Operational & Administrative
