Arabic Coffee Server

As Arabic Coffee Server, you will provide reception services for Guests to contribute to an overall exceptional experience  while the guest waiting from check-in through check-out. As Arabic Coffee Server contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

·         Ensure guests are welcomed when entering the property

·         Achieve positive outcomes from Guest queries in a timely and efficient manner

·         Handles guest request as required

·         Ensure that management is kept fully aware of any relevant feedback from guests and, or, other departments

·         Demonstrate a high level of customer service at all times

·         Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties

·         Completes daily forecast of expected arrivals and departures

·         Performs other duties and responsibilities as assigned or required.

·         Operates various coffee maker machines

·         Responds promptly to guest requests for a supervisor or manager

·         Follow company brand standards

·         Participates in all required training/meetings

What are we looking for?

Arabic Coffee Server Members serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

·         Report to work on scheduled time, wearing the proper uniform and name tag at all time

·         Maintain a clean and safe work environment

·         Inform Guests about all Resort services and promotions whenever engaging with them in the lobby areahttps://jobs.hilton.com/apac/en/job/HOT0BMLC/Arabic-Coffee-Server