Assistant Banquets Manager

The Hilton Anaheim is located just one mile from Disneyland and across from the Anaheim Convention Center, this property has over 1,500 rooms, 140,000 square feet of banquet space and 5 dining outlets. They are also in the process of beginning a complete multi-million dollar renovation!

We are looking for an Assistant Banquet Manager (one of 2 in the department) to support the day to day operations of our banques department. This role reports to the Banquet Manager and oversees a sizeable team that includes Captains, Setup, Servers and Bartenders.  The ideal candidate will have:

•    2+ years of high-volume banquet experience
•    3+ years of management experience with large function space
•   Union experience is preferred

What will I be doing?

The Assistant Banquet Manager, you would be responsible for assisting in the planning, organization and execution of all banquet functions in the hotel’s continuing effort to deliver outstanding guest service. Specifically, you would be responsible for performing the following tasks to the highest standards:

•  Assist in the management of all Banquet operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
•  Supervises food and beverage set up and clean up
•  Assist in planning, organizing and executing all banquet functions including, but not limited to, breakfast, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc.
•  Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, scheduling, conducting counselling and evaluations and delivering recognition and reward
•  Assist in recruiting, interviewing and training team members
•  Greets clients and responds to guest requests in a timely, friendly and efficient manner

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality – We’re passionate about delivering exceptional guest experiences.
• Integrity – We do the right thing, all the time.
• Leadership – We’re leaders in our industry and in our communities.
• Teamwork – We’re team players in everything we do.
• Ownership – We’re the owners of our actions and decisions.
• Now – We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• https://jobs.hilton.com/apac/en/job/HOT0BKLS/Assistant-Banquets-Manager-Hilton-Anaheim