Assistant Director of Food and Beverage

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Nestled in the vibrant Marunouchi district, just minutes from Tokyo Station and Ginza, the newly renovated Four Seasons Hotel Tokyo at Marunouchi offers a rare sense of intimacy. With only 57 rooms and suites, the hotel welcomes guests into a tranquil sanctuary in the heart of Japan’s iconic capital. Reimagined as a contemporary manor, it combines elegant design with the warmth of home, offering an elevated expression of residential living. Highly personalised service, bespoke experiences and tailored itineraries unlock Tokyo’s endless possibilities for exploration, while memorable dining awaits at SÉZANNE, the award-winning French restaurant, and Maison Marunouchi, the hotel’s all-day bistro.

Summary

Provide leadership and management within the Food & Beverage Division by establishing plans of character, integrity, and quality which result in the long-range continued growth and profitability of the division and Hotel. Plan, organize, direct, control and deliver service excellence throughout the areas of responsibility within the Food & Beverage Division while supervising the work of employees and managers to ensure annual KPI goals are achieved.

人事・チーム関連の職務

• 全ての部門および本社との円滑でプロフェッショナルな関係を維持する。
• EmPactに記載されたFour Seasonsのカテゴリー1・2の就業規則および行動規範を遵守し、徹底させる。
• F&Bチーム内のさまざまなプロジェクトや活動を計画・組織・指導・管理する。
• コーチングの機会を見極め、それをF&Bチームの学習・成長の機会に変える。
• F&Bチームおよびホテル内の他部門と良好な関係を築く。
• グローバルな視点を持ち、優れた書面・口頭でのコミュニケーションスキルを発揮する。
• チームメンバーの自尊心と自己実現を理解し、必要に応じて適切なサポートを提供する。
• F&Bチームの日々の業務を監督し、必要に応じて支援する能力を持つ。
• F&Bスタッフとの月次ミーティングを開催し、コミュニケーションを確保し、チームに影響を与える課題に対応する。
• スタッフの離職率を最小限に抑え、士気を維持するため、研修プログラムや開発計画に参加・作成する。特に将来の昇進候補者に重点を置く。
• 部門スタッフを監督・教育・動機付けし、各自の職務と責任を十分に理解させる。
• 総支配人と定期的に会議を行い、F&B活動やミーティングの結果、その他関連事項を報告する。https://careers.fourseasons.com/us/en/job/REQ10380447/Assistant-Director-of-Food-and-Beverage