Assistant Director of Housekeeping

Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler’s largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.

Assistant Director of Housekeeping

The Assistant Director of Housekeeping at Fairmont Chateau Whistler is responsible for leading, developing, coaching and training a diverse team of Housekeeping leaders and colleagues. This involves working as a team, in partnership with the other Housekeeping leaders and Director of Housekeeping, to achieve the departmental vision and goals, all while ensuring the wellbeing of our colleagues!

Salary Range: $72,000 – $75,000 per year, dependent on skills and experience

Job Duties Include:

• Establish goals, measurements and results for the department along with the Director of Housekeeping
• Promote high morale through recognition and removal of identified barriers, organizing and participating in colleague recognition events
• Responsible for coaching, developing and managing the performance of the Housekeeping team
• Plan and organize all deep cleaning cycles and projects relating to guest rooms and public areas
• Track and address all guest comments and concerns
• Monitor labor costs while ensuring effective resource scheduling, vacation planning and department productivity
• Effective everyday communications, including performance management; running daily briefings and participation in Hotel operations meetings
• Ensure a safe work environment is maintained at all times and that all colleagues are committed to working safely
• Enhance and monitor department environmental initiatives and recycling programs
• Communicate effectively with the Maintenance department regarding guest rooms and public areas
• Conduct regular inspections and Standard Audits of sections and guestrooms.

• 2-3 years (minimum) in a Managerial position in Housekeeping or Front Office
• Experience with HotSOS/REX Program (an asset)
• Proficient in MS Office and Property Manager
• Proven ability to lead and motivate a large team successfully

Job Perks & Benefits:

• Subsidized leadership accommodation provided
• https://careers.accor.com/global/en/job/assistant-director-of-housekeeping-in-fairmont-chateau-whistler-whistler-canada-jid-75497