Assistant In Villa Dinning Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A romantic hideaway set in a tropical paradise. A gentle ocean breeze floats up the granite hillside and into your tree-house villa, reminding you to take it slow. Whether it’s just the two of you, or the extended family, spend days lounging by your private pool and playing in the turquoise waters of Petite Anse bay, or find bliss at our hilltop Spa, before a sunset meal on a deserted beach. However paradise might look for you, we guarantee you’ll find it here.

Who you are:

You are enthusiastic, optimistic and passionate. You are self-driven and solution oriented. You are invested in your team, you listen, care about their development and celebrate your team’s success. You set expectations and know to ‘inspect what you expect’. You foster inclusion and embrace diversity. You take feedback as an opportunity to help you grow. You work smart, you are organized and have a strategy to achieve your goals. You plan your tasks carefully, you are pro-active and organized ensuring you’re effective. You are client obsessed and create opportunities to connect in meaningful ways, building lasting relationships. You have integrity and your actions match your words.

BASIC PURPOSE: The In Villa Dining (“IVD”) Assistant Manager is responsible for planning, organizing, directing and controlling the work of the employees in the IVD Department, which is made up of In Room Dining, Banquets, Off Site Catering and Private Bar.

JOB DESCRIPTION:

ESSENTIAL FUNCTIONS & ACCOUNTABILITY:

• Select, train, evaluate, lead, motivate, coach, and discipline all employees in the IVD Department to ensure that established cultural and core standards are met.
• Be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
• Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for 24-hour a day in-room dining and in-room private bar services.
• Control labor and operating expenses through effective scheduling, purchasing decisions, and inventory and control.
• Attend regular operational meetings to ensure effective coordination and cooperation between departments.
• Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.
• Work harmoniously and professionally with co-workers and supervisors.

QUALIFICATIONS AND SKILLS:

• We are looking for an individual who poses solid interpersonal and relationship-building skills to work with cross-functional teams.
• Apply an ethical approach to influence the outcome of situations and serve as role model for others by demonstrating appropriate business conduct and ethical principles.
• We are looking for candidates who are proactive, have a technical knowledge of generally accepted accounting principles.
• Ability to read, write and speak English is required. Additional languages also required for work visa conditions
• This position involves a heavy volume of organizational skill and ability to operate computer equipment and excellent Excel and Computer Skills Opera knowledge would be ideal and greatly valued.
• This position requires an applicant with a flexible schedule and the ability to work all shifts, weekends and holidays.

WHAT TO EXPECT:

• The 3 C’s are the defining characteristics of our brand and drive everything we do and say:

We foster connections to people and place. We cultivate craftsmanship and mastery. We celebrate character and personality.

• We are powered by people and our culture enables everything we do.
• Four Seasons opens a career like no other – experience exceptional people, places, and development that help you reach your potential.
• Four Seasons is the place to grow craftsmanship, develop personal excellence, and nurture a love of hospitality.

• Our people don’t just report to their jobs – they show up for their passions
• You will be part of a team with a clear Vision, a solid Purpose and where our Values drive everything we do
• You will be able to indulge your passion for excellence and have the ability to impact people’s lives for the better and truly make a difference
• A place where you can achieve your potential and become the best version of you – with leaders who are invested in your career with future opportunities across the Four Seasons brand
• A place where you can truly be you
• Where your opinion matters and your voice will be heard
• Where you can influence your work environment and shape the journey to realizing our Vision
• https://careers.fourseasons.com/us/en/job/REQ10355792/Assistant-In-Villa-Dinning-Manager