A little taste of your day-to-day:
Every day is different, but you’ll mostly be:
- Serving as the primary point of contact for computer hardware servicing, ensuring all systems are installed correctly and operating efficiently. You’ll regularly report on IT performance to the General Manager, Director of Finance and Business Support, and Area IT Leader.
- Staying current with all approved IHG systems and technologies, from LAN to POS (Point of Sale) systems.
- Actively maintaining hardware and software performance while upholding stringent digital and physical security standards. You’ll also be responsible for evaluating vendor proposals to ensure we’re always leveraging the best solutions.
- Sharing your expertise with the hotel team by conducting regular knowledge-sharing and training sessions.
- Safeguarding our IT infrastructure against evolving cyber threats, ensuring the security and integrity of our data.
What We need from you:
- A Diploma or Vocational Certificate in Computer Science, Information Technology, or a related field.
- At least 4 years of hands-on experience with computer setup and troubleshooting.
- A solid working knowledge of networks, operating systems, and databases.
- Strong analytical and problem-solving skills that allow you to quickly diagnose and resolve technical issues.
- Familiarity with PCI DSS (Payment Card Industry Data Security Standards).
- Excellent communication skills to effectively collaborate with various departments and train staff.
- You should be a team player, proactive, responsible, hardworking, and capable of performing effectively under pressure.
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
