Assistant Manager

As a Sofitel Team Leader, you will exhibit leadership through:

• Luxury Attitude
• Passion & Pride for the Brand
• Enables Team Success
• Curates a Culture of Belonging
• Luxury Guest Experience

YOUR PURPOSE

To ensure each and every guest receives a personalised, luxury experience during their time with Sofitel

POSITION OVERVIEW

Assist in the management of the hotel Front Office operation including Front Office, Portering and Night Audit functions. Maintaining Sofitel’s reputation as market leader for individualised luxury guest service.

• Previous experience at a 5 star luxury property of more than 80 rooms.
• Proficiency in Opera required
• Passion for high end hospitality with an absolute eye for detail.
• A demonstrated ability to build warm relationships and gain trust at all levels.
• Current LCQ and General Managers Certificate preferred
• Current First Aid Certificate preferred
• Full Driver’s License preferred
• Excellent listening and negotiation skills.
• Ability to lead, develop and mentor the Front Office team.
• Recruitment, selection and training of team members.
• Projects professional image at all times through personal presentation/ interpersonal skills.
• Initiates contacts and establishes rapport easily.
• Organises time and work efficiently.
• Excellent verbal and written communication skills.
• Has the aptitude and willingness to undertake further development with Sofitel.

https://careers.accor.com/global/en/job/assistant-manager-in-sofitel-queenstown-hotel-and-spa-queenstown-new-ze-jid-88310