Assistant Night Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Assistant Night Manager

“Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS”

 

Job Description

 

About the role…

In your role you will report to our Night Manager and be an integral part of the front office team as the hotel representative in the absence of senior management and working with the Front Office team to balance guest expectations, colleague needs and profitability.

Your success in this job will be largely dependent on your ability to run a smooth night shift operation as well as your strong organisational and communication abilities plus your keen eye for detail to make the necessary adjustments to ensure accuracy of the Hotel’s reporting.

Key responsibilities include…

At Novotel we love to bring the joy of travel and hospitality to all our guests and that’s where you come in.

  • Hold responsibility and accountability for the efficient operation of the Hotel.
  • Warmly welcoming guests, assisting with luggage and ensuring a efficient arrival and departure of our guests
  • Ensuring professionalism and accuracy with information and billing during arrival and departure
  • Assisting in maintaining responsibility for the overall auditing and administration function of the Night Audit team.
  • Proactive complaint resolutions, focusing on a win/win outcome
  • Promptly responding to all enquiries
  • Ensuring all details of regular guests and Loyalty members are updated regularly
  • Proactively working with our security team to effectively manage the safety and security of our guests and be prepared for fire or emergency situations

 

Qualifications

 

About you…

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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