Assistant People and Culture Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.

About the role
We are seeking for Assistant People and Culture who shares a passion for excellence and who infuses enthusiasm into everything he / she does.

What you will do

• Maintain employment files and other records and delegation in a detailed manner on paper and in the P&C computer system.
• Comply with and enforce Four Seasons’ Work Rules and Standards of Conduct as set forth in Employee Handbook.
• Work harmoniously and professionally with co-workers and supervisors while maintaining the confidentiality of People and Culture
• Administer and train employees on behalf of P&C including but not limited to Four Seasons Induction and Training Program, benefits, core and culture standards.
• Organize and supervise all employee recreation programs include holiday parties, children’s party, general meetings etc.
• Conduct regular audits of insurance records, vacation and sick leaves.
• Actively support the Safety Committee.
• Ensure that the cafeteria, employee entrance and lockers rooms are clean and orderly.
• Play and maintain key role effectively: Employee Coach & Motivator; Role Model; Standards Keeper
• Manage the financial issues for the P&C budget, benefits administration, labor and salary reports; monitor monthly expenses as they relate to the P&C budget
• Assist in building, maintaining & administering a salary plan that is competitive in the local market, supported by management & understood by employees
• Identify, analyze & initiate appropriate actions to amend or resolve any unsatisfactory patterns of employee turnover
• Plan cost effective events within budget guidelines including but not limited to employee relations, benefits & basic operating needs
• Communicate to Director of P&C any circumstances that may raise legal issues for the organization.
• Build and maintain confidence & credibility within employees; understand the importance of being visible and has the ability to identify the general morale amongst employees
• Achieve positive/constructive feedback in the Employee Opinion Survey; address employee complaints & concerns in a professional & timely manner
• Act as an objective third party in highly charged counseling, problem-solving or in conflict situations where it is crucial to make the right intervention; ensure that all benefit related questions & concerns are handled professionally
• Promote an appropriate & positive environment for the employees in the back of the house areas.
• Work attentively to attract skilled candidates to best serve the needs of the organization
• Provide objective one on one career & performance counseling
• Develop effective recruitment strategies; assesses & identifies training needs & promotes development of P&C staff.
• Screen potential candidate’s application and schedule interviews
• Conduct interviews and shortlist candidates according to BBI method
• https://careers.fourseasons.com/us/en/job/REQ10355818/Assistant-People-and-Culture-Manager