Banquet Captain

Responsibilities

• Supervise restaurant staff during shifts, ensuring smooth service flow and adherence to company standards in food presentation, customer interaction, and cleanliness.
• Coordinate banquet setups, manage event timelines, and oversee catering operations to deliver flawless event execution.
• Train new team members on food handling, POS systems such as Aloha POS and Micros POS, and customer service protocols to foster a skilled and motivated workforce.
• Monitor inventory levels for food, beverages, and supplies; implement control measures to minimize waste and optimize stock management.
• Handle cash transactions accurately, including cash handling procedures and POS operations, ensuring financial integrity at all times.
• Enforce food safety standards in compliance with health regulations; oversee proper food preparation, storage, and sanitation practices.
• Assist with shift management by scheduling staff efficiently, resolving customer concerns promptly, and maintaining a positive team environment.

Skills

• Proven experience in food service management within casual dining or fine dining environments; banquet experience is highly desirable.
• Strong leadership skills with experience supervising teams in fast-paced settings; capable of training and developing staff effectively.
• Proficiency with POS systems and solid understanding of cash handling procedures.
• Knowledge of inventory control techniques and food safety regulations; ability to manage kitchen operations efficiently.
• Excellent customer service skills with a friendly demeanor; adept at resolving guest issues diplomatically.
• Culinary experience, including food preparation, cooking techniques, and food production knowledge.
• Ability to manage multiple priorities simultaneously while maintaining attention to detail in a hospitality setting. Join us to be part of a vibrant team where your management expertise will create memorable experiences for our guests! We value energetic leaders who are passionate about hospitality, dedicated to excellence in food service, and eager to develop their careers in a dynamic environment. All positions are paid roles that contribute directly to our commitment to outstanding guest satisfaction!

What benefits will I receive?

Daily Pay, gives team members instant access to earnings.  Depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits, such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days, you may enroll in Hilton Health & Welfare benefit plans, which include life insurance. Additional voluntary benefits include long-term disability, flexible spending accounts, accidental death and dismemberment, legal plans, voluntary medical benefits, and employee stock purchase, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs.   The above information is provided as a highlight of the major benefits offered to most full-time team members in the United States.

https://jobs.hilton.com/apac/en/job/HOT0CHKQ/Restaurant-Supervisor-Banquet-Captain