Banquet Houseperson

Located in Downtown LA’s cultural corridor, Conrad Los Angeles is the city’s newest luxury destination, featuring over 300 rooms, a world-class spa, a 16,000-square-foot rooftop pool deck, 12,000 square feet of event space, and three dynamic dining experiences—including our signature restaurant, San Laurel. This includes a signature restaurant, outdoor restaurant, lobby bar, and in-room dining all in partnership with Chef Jose Andres’ award-winning restaurant group, JoseAndresFoodGroup.

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In this role as a Banquet Houseperson you will be responsible for set-up, break down and cleaning of all banquet spaces and functions. Assisting guest in functions areas as needed.

The ideal candidate will have prior banquet department experience preferred and prior set up experience also preferred.  The ideal candidate must possess basic knowledge of Meeting Room Set up, service standards, guest relations and etiquette. Knowledge of appropriate table settings and service ware. Must possess strong organizational skills. Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism. Ability to lift 50 pounds and ability to push/pull 100 pounds. Ability to work a full shift (8 hours) walking and standing with or without reasonable accommodation. Must be able to obtain Responsible Beverage Service (RBS) and California Food Handler Card within 30 days of hire if applicable to the position you are applying for. Ability to work a flexible schedule that includes nights, weekends and holidays.

What will I be doing?

• Set up tables and chairs to meet the function specifications.
• Properly clean meeting space at beginning, during, and end of events, including not limited to vacuuming, sweeping, mopping, polishing, wiping, scrubbing
• Maintain cleanliness of banquet, meeting and conference areas to meet established cleanliness and quality standards
• Cleaning includes, but not limited to, cleaning restrooms, vacuuming, mopping, sweeping, shampooing carpets, cleaning/waxing floors, removing trash, stocking and maintaining supply rooms, reporting maintenance deficiencies for repair/replacement and cleaning and removing spots, insects and debris
• Ensure equipment is in full working order and report any defects
• Project a professional manner to guests and team members
• Assist back of house team and front of the house when requested
• Able to lift and Push Banquet Equipment
• Assist with set ups to ensure department runs efficiently
• Manage the set up relating to Food and Beverage functions in a timely manner
• Lift/Pull/Push at least 50 – 100 pounds
• Comply with hotel security, fire regulations and all health and safety legislation
• Attend training provided by the hotel

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality – We’re passionate about delivering exceptional guest experiences.
• Integrity – We do the right thing, all the time.
• Leadership – We’re leaders in our industry and in our communities.
• Teamwork – We’re team players in everything we do.
• Ownership – We’re the owners of our actions and decisions.
• Now – We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability
• https://jobs.hilton.com/apac/en/job/HOT0BMZY/Banquet-Houseperson-Conrad-Los-Angeles