Banquet Manager

Banquet Manager :

• Ensure guest satisfaction by providing excellent hospitality and service.
• Supervise and coordinate banquet events, setups, and service operations.
• Coordinate with clients and other departments to ensure smooth event execution.
• Manage food and beverage quality and service standards.
• Prepare staff schedules and ensure proper staffing for each event.
• Monitor revenue, expenses, budgets, and labour costs.
• Maintain banquet equipment, inventory, and supplies.
• Recruit, train, coach, and motivate employees.
• Monitor employee performance, engagement, and retention.
• Handle guest feedback and resolve complaints effectively.
• Maintain hotel standards, cleanliness, and safety procedures.
• Ensure teamwork and effective communication across departments.
• Achieve banquet revenue, profitability, and customer satisfaction targets.

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