Banqueting Director

The Rome Cavalieri, A Waldorf Astoria Hotel is one of the world’s most iconic luxury hotels, offering breathtaking views of Rome, an extensive art collection, and unparalleled service. Our legacy of elegance, sophistication, and excellence is reflected in every guest experience, from our legendary accommodations to our world-class banqueting and events.

We are seeking a Director of Banqueting to lead our Banqueting and Conference operations, ensuring exceptional service, operational excellence, and a memorable experience for our guests, members, and event clients. In this role, you will report directly to the Operations Manager and oversee a dedicated team comprising the Banqueting Manager and the Maîtres d’ team, ensuring seamless coordination, professional development, and the delivery of elevated service across all events.

What will you be doing?

As Director of Banqueting, you will oversee all aspects of banquets, conferences, and events, driving excellence, innovation, and revenue growth. Your responsibilities will include:

Strategic Leadership & Operations

• Manage all banquets, conferences, weddings, and private events with precision and excellence.
• Proactively enhance the guest and member experience, elevating service standards and the overall banqueting performance.
• Collaborate closely with the Commercial team, Event Planners, and DMCs to create seamless partnerships and lasting client relationships.
• Develop, implement, and uphold Banqueting Service Standards & Maître d’ Excellence Guidelines, ensuring meticulous attention to detail, professionalism, and ceremonial service.
• Conduct routine inspections and enforce a proactive maintenance schedule for all banqueting equipment and spaces.
• Identify opportunities to expand and enhance conference and banqueting offerings.
• Analyze performance metrics and implement continuous improvement strategies.
• Manage contracted suppliers, ensuring effective contract control, performance oversight, and alignment with operational standards.https://jobs.hilton.com/apac/en/job/HOT0CKDH/Banqueting-Director