Banquets Supervisor

Join the iconic Fairmont Chateau Lake Louise as a Banquet Supervisor, where you’ll lead a dedicated team in delivering flawless events in one of Canada’s most breathtaking settings. With a focus on luxury service and seamless execution, you’ll ensure every occasion—from elegant weddings to corporate retreats—exceeds guest expectations.

Hourly Wage – $26.87

What You’ll Be Doing

• Supervise, and coordinate the activities of servers, bartenders, and conventions staff
• Execute proper function management and floor coverage
• Ensure room is set up in accordance with the requested requirements
• Plan and coordinate event details with kitchen, stewarding and catering
• Implement sequence of service, conduct pre-shift briefings and relate all pertinent information with staff
• Uphold staff appearance and grooming policies
• Supervise and assist with personalized service to enhance guest experience
• Ensure standards are enforced through diligent follow up of all functions
• Direct staff in maintaining clean, tidy and organized back of house service areas
• Maintain communication with function organizers before, during and after all services
• Coordinate any changes with kitchen and stewarding and communicate guest satisfaction and concerns that may arise
• Communicate with Royal Service and other relevant departments regarding any concerns or deficiencies
• Promote a high level of department morale by: coaching and counselling of line staff and ensuring the clear and accurate communication of hotel and department policies, news and events.
• Ensure accurate billing of BEO’s for AM and PM functions
• Ensure that all financial reporting is maintained and accurate
• Creating and updating Event front sheets and Daily Houseperson sheets
• Ordering and maintaining the liquor pars
• Updating and maintaining the Food and Beverage Plan
• Complete all other duties as assigned by the Banquet Manager and or Assistant Banquet Managers
• Ensure a clean and safe working environment, and actively participate in health and safety initiatives
• Adhere to all hotel environmental policies and initiatives
• https://careers.accor.com/global/en/job/banquets-supervisor-in-fairmont-chateau-lake-louise-lake-louise-canada-jid-53970