Bar Host/Hostess

Key Responsibilities

• Welcome and greet guests with warmth and professionalism, ensuring a refined arrival experience
• Manage reservations and seating arrangements to optimise service flow and guest experience
• Escort guests to their tables, ensuring comfort and attention to detail at all times
• Prepare and maintain the host stand area, ensuring menus and materials are clean and presentable
• Monitor bar and lounge areas for seating availability, guest comfort, and overall ambience
• Coordinate with the bar and service teams to support smooth and efficient operations
• Organise seating for groups and accommodate special guest requests where possible
• Maintain cleanliness and organisation of reception and bar areas throughout the shift
• Respond promptly and professionally to guest enquiries and requests
• Ensure all place settings and presentation standards meet brand expectations
• Uphold all health, safety and company policies and procedures
• Foster positive relationships with colleagues across departments

Core Competencies

We are seeking a polished and detail‑driven professional with a passion for delivering outstanding guest experiences. You will bring confidence, organisation and a strong service mindset to the role. You should have:

• Previous experience in a host/hostess or guest‑facing role, ideally within a luxury hotel or high‑end venue
• Exceptional attention to detail and a strong understanding of service and presentation standards
• Ability to work efficiently in a fast‑paced, high‑standards environment
• Strong organisational skills, with the ability to manage reservations and seating flow effectively
• Confident and professional communication skills, with a warm and engaging approach
• A proactive mindset, with the ability to anticipate guest needs and adapt to service demands
• Impeccable personal presentation, reflecting the elegance of a luxury brand
• A collaborative approach, working seamlessly with bar and service teams
• A genuine passion for guest service and creating memorable first impressions

At The St. Regis London, our Hosts are the heartbeat of our legacy of exceptional service. In honour of your dedication, we offer a curated collection of benefits designed to support and elevate your journey with us.

Financial Rewards

• Competitive salary designed to recognise excellence
• Workplace pension
• Company sick pay
• Additional holiday allowance
• Access to BenefitHub’s exclusive retail, wellness and travel privileges
• Friends & Family
• https://careers.marriott.com/bar-host-hostess-pre-opening-the-st-regis-london/job/32E81434A7BEF777320E9C25A8C8411F