Bar Manager

Pullman Melbourne on the Park are seeking a highly experienced Bar Manager who will be responsible for overseeing the daily operations of a bar, ensuring profitability, excellent customer service, and compliance with laws and safety standards.

As a Bar Manager your responsibilities will include (but not limited to):

• Lead day‑to‑day F&B Bar outlet operations during rostered shifts, ensuring seamless service in line with Pullman brand standards.
• Be a visible, hands‑on presence on the floor, setting the pace of service, supporting peak periods and resolving operational issues in real time.​
• Deliver warm, anticipatory service, proactively manage guest feedback and complaints, and take ownership of service recovery.​
• Supervise, coach and motivate F&B team members, including allocating sections, monitoring performance during service and providing on‑the‑job training and briefings.
• Champion a safe, inclusive and respectful workplace aligned with Accor values, supporting engagement, recognition and team communication.​
• Support onboarding of new team members and ensure all staff adhere to grooming, attendance and conduct standards.​
• Ensure compliance with OH&S, food safety, and responsible service of alcohol (RSA) requirements, including incident reporting and escalation.​
• Maintain high standards of cleanliness, mise‑en‑place, and Bar Outlet presentation, including daily walk‑throughs and checklists.​
• Oversee cash handling, end‑of‑shift reconciliation, POS accuracy, and basic stock control (voids, transfers, wastage, mini stocktakes as delegated).​
• Actively support achievement of revenue targets through upselling, menu knowledge and driving average check and covers, while managing wage cost during shifts.​

The ideal candidate will possess the following skills and experience (but not limited to):

• Previous experience as an F&B Supervisor, Assistant Manager or Duty Manager in a 4–5-star hotel or high‑volume bar environment.​
• Proven experience leading a team during busy service periods, with strong floor presence and confidence in managing guest issues.​
• Current Victorian RSA and working rights in Australia; additional food safety certification is highly regarded.​
• Strong product knowledge across wine, cocktails and contemporary dining, with the ability to train others and support upselling.​https://careers.accor.com/global/en/job/bar-manager-in-pullman-melbourne-on-the-park-east-melbourne-austr-jid-93253