Bar Supervisor

Job Purpose:

To oversee the day-to-day operations of the bar, ensuring exceptional service delivery, staff efficiency, and customer satisfaction while maintaining high standards of hygiene, safety, and inventory control.

Key Responsibilities:

Supervise and coordinate daily bar operations.

Lead, train, and motivate bar staff to provide excellent service.

Maintain high levels of cleanliness and hygiene in accordance with health and safety regulations.

Ensure all beverages are prepared and served according to standards.

Manage inventory: monitor stock levels, conduct regular stock takes, and place orders as needed.

Handle customer complaints or queries professionally and efficiently.

Assist in the creation of cocktail and beverage menus.

Enforce responsible alcohol service policies.

Oversee opening and closing duties, including cash handling and reporting.

Ensure compliance with licensing laws and company policies.

Assist with scheduling and shift planning to ensure adequate coverage.

Skills and Competencies:

Strong leadership and team management skills.

Excellent customer service and communication abilities.

Knowledge of beverages, cocktails, and bar equipment.

Ability to work under pressure and in a fast-paced environment.

Strong organizational and multitasking abilities.

Attention to detail and commitment to cleanliness.

Basic computer literacy (POS systems, stock management software).

Qualifications & Experience:

Minimum 2 years of experience in a supervisory role within a bar or hospitality setting.

Relevant hospitality or bar management training preferred.

Knowledge of local liquor laws and health regulations.

First Aid and Responsible Service of Alcohol certifications (if required by local regulations).

https://careers.marriott.com/bar-supervisor-protea-hotel-fire-ice-by-marriott-menlyn-pretoria/job/9249E492C8206807DEE6326F0EBB8493