B&F Service Expert

W LONDON – CONTROL YOUR BEAT

Located in Soho, W London owns the stage in the epicentre of the city’s cultural core. Plugged in to the pulse of London’s energetic social scene, this is where louder-than-life Soho mixes with the glitzy West End.

THE PERCEPTION BAR & W LOUNGE

W London’s standout bar and lounge overlooking the vibrant streets of Soho and Leicester Square. This isn’t just a workplace; it’s where striking design, boundary-pushing cocktails, indulgent dining, and cutting-edge music and events come together to create an unforgettable scene.

Inspired by the bold spirit and diversity of London itself, The Perception Bar celebrates individuality. We’re looking for talent’s who are passionate, playful, audacious, and polished. Those who aren’t afraid to bring their full selves to work.

YOUR ROLE IN THE SPOTLIGHT

• Responsible for the daily operations at The Perception Bar. You are part of a bigger team, and the entire team is responsible for making the guests dreams come true.
• Being in the know: You are the expert when it comes to B&F, and you know all the ins and outs on our menus, hotel facilities and possibilities. In the W lounge/ Perception Bar, making suggestions for cocktails guests didn’t even know they loved, and suggesting food pairing.
• Ensure you are following service standards and operating procedures from the beginning to the end of each order and interaction.
• Showing guests our Whatever/Whenever service while they are with us, and connect with them to be able to personalize that service, creating memorable experiences.
• Making sure everything sparkles, we all enjoy a clean environment
• You will be working in a fast paced environment, under pressure, with loud music.
• We are ALL-IN, and have more teams that we cooperate with . We expect you to be flexible to work with other departments. You’re not the only one on stage.
• Communicating with your team and other departments is key.
• Make sure you put the guests at the center of everything we do. Any task that is not mentioned in this list but that may create an unforgettable experience for our guests is on your to do list.

YOUR EFFORTS, OUR APPRECIATIONhttps://careers.marriott.com/b-f-service-expert-casual-am/job/P1-7392329-0