Captain

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Hospitality jobs

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ceo@bhfirstconsulting.com

Posted: 2025-08-22
Departement: F&B, F&B *

Captain

The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction.

Key Responsibilities

Responsible to Restaurant Supervisor/ Assistant Restaurant Manager/ Restaurant Manager.
Responsible for Waiter/ Waitress & Host/ Hostess
Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and nametag at all times according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.
A courteous, professional and efficient service is provided at all times.
All duties and tasks are performed as per the tasks required at the outlet.
Be knowledgeable of all services and products offered by the hotel.
Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.
Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.
Monitor operating supplies, equipment and reduce spoilage and wastage successfully.
Ensure that the place of work and surrounding area is kept clean and org
Successfully perform opening and closing procedures established for the ass
Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.
Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.
Being knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
https://kempinski.pinpointhq.com/en/postings/0c913325-3890-4acc-99e3-5479d7cc2918

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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