Chief Steward

A Chief Steward oversees and directs all aspects of stewarding operation under the general guidance and supervision of the Executive Chef within the established policies and procedures of Hilton. He / she directs the efforts and activities in the stewarding section to ensure quality standard of cleanliness, hygiene and sanitation of all kitchen areas, equipment and utensils are maintained at all times, leading to guest satisfaction, employee satisfaction and profit for the hotel.

What will I be doing? 

As the Chief Steward, you will be responsible for performing the following tasks to the highest standards:

• Maintain high customer service focus with customers in mind.
• Have a positive attitude, take responsibility and initiative to resolve issues as well as communicate clearly with customers and colleagues.
• Responsible for guiding Steward Supervisors and Stewards in their jobs.
• Control and analyze cleanliness standard for kitchen areas, banquet rooms (back of the house), equipment, utensils, guests and team satisfaction, operating supplies, cleaning supplies, payroll, related costs, breakage and loss.
• Responsible for implementing a detailed cleaning program as scheduled, monitoring the results of each action.
• Keep up to date with new cleaning supplies, equipment, trends and systems in stewarding.
• Assist the stewards during operations.
• Responsible for the proper handling and maintenance of all equipment in the kitchen, storing and safekeeping all flatware, glassware, hollowware, utensils and related equipment.
• Ensure all cleaning supplies and equipment are sufficiently stocked.
• Maintain and update the steward operating manual, chemical charts and cleaning chart for the team’s reference.
• Prepare and monitor the requisition of all chemicals and equipment.
• Report all accidents and incidents. https://jobs.hilton.com/apac/en/job/HOT0CDKK/Chief-Steward-Pre-Opening-Conrad-Kuala-Lumpur