Chinese Restaurant Manager

bout Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

• Nestled on a private island in Jinji Lake, Four Seasons Hotel Suzhou emerges as a tranquil oasis embraced by lush gardens and sparkling waters. As an urban resort, it stands just steps from the city’s core—yet within its bounds lies a tranquil sanctuary, where the hustle of downtown softens into serene privacy. The Hotel features 199 guest rooms and suites complemented by 11 standalone villas, providing an idyllic sanctuary for family gatherings, romantic getaways, or business stays.

About the role:

The Chinese Restaurant Manager (Jinjing Ge Manager) oversees high-end restaurant operations to meet Michelin/Black Pearl standards, leads team training, manages guest relations and premium events, and ensures compliance with regulations and accreditation requirements.

What you will do:

• • Operations & Quality AssuranceOversee daily restaurant operations, ensuring service, cuisine, and ambiance consistently meet Michelin and Black Pearl standards.

    Supervise kitchen and front-of-house coordination, optimize workflows, and continuously elevate guest experiences.

    Implement strict cost control systems, manage inventory, procurement, and waste with precision.

  • Team Leadership & DevelopmentRecruit, train, and lead a high-caliber service team, fostering a professional, collaborative, and positive environment.

    Design training programs to deepen the team’s knowledge of cuisine, wine pairing, service etiquette, and brand culture.

    Identify and nurture future talent to build a sustainable team structure.

  • Guest Relations & Experience DesignMaintain relationships with key guests, handle special requests, and oversee the execution of premium private dining events.

    Analyze guest feedback to drive service improvements and create personalized dining experiences.

    Collaborate with the marketing team on curated events to enhance brand influence and guest loyalty.

  • https://careers.fourseasons.com/us/en/job/REQ10368375/%E4%B8%AD%E9%A4%90%E5%8E%85%E7%BB%8F%E7%90%86-Chinese-Restaurant-Manager