Company Description
Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen.
Hotel Overview:
Located in the heart of downtown Fairmont New Orleans will be an impressive new addition to Fairmont’s luxury portfolio, offering 250 luxury guest rooms, four food & drink venues, a rooftop pool with expansive views of the city, more than 19,000 square feet of function space, and a 10,000 square-foot spa.
This property is destined to become an illustrious destination in the Central Business District, nearby the city’s renowned and historic French Quarter.
The Club Concierge is responsible for delivering an elevated, personalized, and seamless experience for guests utilizing The Club. Serving as a trusted point of contact throughout the guest journey, the Club Concierge combines refined concierge expertise, personalized guest service, and elevated food and beverage service to create memorable experiences that reflect the luxury standards of Fairmont New Orleans.
The Club Concierge will anticipate guest needs, maintain detailed knowledge of guest preferences and hotel offerings, coordinate with multiple departments, and provide thoughtful recommendations and personalized assistance. This role requires exceptional communication skills, discretion, attention to detail, and a genuine passion for creating meaningful guest experiences.
Guest Experience & Front Desk Operations
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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