Cluster Assistant Sales Director

Raffles & Fairmont the Red Sea, positioned in the kingdom’s groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. with 361 room, eleven distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa. The resort will be situated next to an 18-hole championship golf course, reflecting Fairmont’s association as a world class golf destination. it will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled island, dormant volcanoes, rich marine habitat, and ancient archaeological sites.

1. Position Summary
The Cluster ADOS – Government & Royalty is a highly specialized and confidential role
responsible for generating and managing all business related to government travel,
diplomatic missions, royal families, and ultra-high-net-worth individuals requiring royallevel protocols. This position demands an exceptional level of discretion, cultural
sensitivity, and an existing network within these exclusive circles. The individual will be the
resort’s ambassador for this elite segment, curating utterly bespoke experiences and
negotiating complex, high-stakes contracts while maintaining the utmost confidentiality
and security.

2. Essential Functions & Core Responsibilities
Strategic Relationship Management & Protocol
• Develop and nurture long-term relationships with key contacts in government
entities, embassies, consulates, royal diwans (courts), and family offices within
GCC.
• Possess an expert understanding of international and regional diplomatic protocols,
royal hierarchies, and cultural nuances to ensure all interactions are conducted with
appropriate respect and formality.
• Serve as the single point of contact for all communications, always ensuring
absolute discretion and confidentiality.
Bespoke Sales Process & Itinerary Curation
• Manage the entire sales process for highly complex and confidential bookings,
which often involve extensive entourages, specific security details, and unique
logistical requirements.
• Curate and present completely customized proposals for entire wings, villas, or full
resort buy-outs, including detailed itineraries, security plans, and highly
personalized amenities.
• Coordinate with all operational departments (Security, F&B, Housekeeping, Spa,
Butlers) to design and execute flawless, one-of-a-kind experiences that anticipate
and exceed every guest need.
Contract Negotiation & Compliance
• Expertly negotiate and manage complex contracts that include specialized clauses
for security, privacy, force majeure, and diplomatic immunity.
• Have a deep understanding of government per diem rates, billing procedures (e.g.,
direct billing to embassies, payment against letters of credit), and compliance
requirements.
• Ensure all financial transactions are handled with accuracy and discretion, adhering
to strict internal and external audit trails.

Market Intelligence & Networking
• Maintain an impeccable network of contacts and actively leverage it to generate
new business within the government and royal circles.
• Continuously gather intelligence on market trends, competitor activity, and the
movements of key figures within the segment.
• Represent the resort at high-level diplomatic functions, national day celebrations,
and exclusive industry events.
• Conduct a minimum of [15-20] proactive, targeted sales calls and schedule [15-
20] face-to-face client meetings per week with key decision-makers
Internal Coordination & Security Liaison
• Act as the primary liaison between the guest’s security team and the

https://careers.accor.com/global/en/job/cluster-assistant-sales-director-government-and-royalty-gcc-raffles-and-fairmont-the-red-sea-in-raffles-the-red-sea-umluj-saudi-arabia-jid-74849