Cluster Director Of Spa & Wellness

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Cluster Director Of Spa & Wellness

Raffles & Fairmont The Red Sea, positioned in the Kingdom’s groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. With 361 rooms, eleven distinct dining concepts, including overwater restaurants with views of the Red Sea and the mangroves, and a spa. The resort will be situated next to an 18 hole championship golf course, reflecting Fairmont’s association as a world class golf destination. It will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled islands, dormant volcanoes, rich marine habitat, and ancient archaeological sites.

 

Job Description

 

The Spa & Wellness Manager is responsible for curating and delivering an exceptional wellness journey at Raffles& Fairmont, seamlessly integrating the spa, fitness, and overall well-being offerings for guests and colleagues. This leadership role ensures the highest standards of personalized service, brand alignment, financial performance, and team development. As a Raffles & Fairmont brand ambassador, the Spa & Wellness Manager brings emotional luxury to life through thoughtful rituals, holistic programs, and unforgettable moments of care.

 

Qualifications

 

1. Strategic Leadership

  • Develop and implement a holistic wellness strategy that aligns with Raffles & Fairmont ultra-luxury positioning and wellness philosophy.
  • Lead business planning, annual budgeting, and capex development for the Spa & Wellness division.
  • Create long-term vision for spa and wellness innovation, including new treatments, retail concepts, and lifestyle experiences.
  • Actively participate in hotel executive and wellness cluster meetings.

2. Operational Excellence

  • Oversee all areas of spa operations: treatments, wellness therapies, fitness, relaxation areas, guest journey, and retail.
  • Ensure daily operational excellence through regular walkthroughs, LQA audits, ALLSafe protocols, and preventive maintenance coordination.
  • Develop and implement SOPs to ensure consistency, safety, hygiene, and service quality.

3. Guest Experience & Personalization

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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