With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we’re here: to delight our guests, Team Members, and owners alike.
The Cluster Learning & Development Manager coordinates and manages the implementation of hotel trainings in line with brand and hotel policies and procedures. This role develops and maintains training resources, implement systems that promote growth and development, ensuring that all promises to stake holders are delivered. He / she assists the Cluster Director of Human Resources in creating an effective and efficient operation for the Training department.
What will I be doing?
As the Cluster Learning & Development Manager, you will be responsible for performing the following tasks to the highest standards for all the five properties in the cluster i.e., Hilton and Hilton Garden Inn Bengaluru Embassy Manyata Business Park, Hilton Bangalore Embassy Golf Links, Hilton and Hilton Garden Inn Bangalore Embassy TechVillage:
• Update the training notice board with all information on the situation in and out of the hotel as well as training information.
• Organize reward and certification programs.
• Organize in coordination with the Cluster Director of HR and Department Heads, approved cross trainings.
• Carry out talent programs according to brand standards.
• Assist to set up and maintain training and talent program policies.
• Develop and skillfully use learning resources, assist managers to improve management skills, and develop personal career development plans for high potential team members.
• Develop plans to conduct needs analyses and in-house training on a regular basis.
• Regularly keep training records.
• Develop tools and systems to ensure training and development programs meet hotel objectives.
• Ensure that training and development are integrated into business plans and budgets, and targeted goals are identified and monitored.
• Take part in the preparation and planning of the Training department’s goals and objectives.
• Prepare and manage the Training department’s budgets, monitor, analyze and report variations from the budget.
• Take part in team member performance reviews and set up development plans when required.
• Facilitate multiskilling.
• Manage the planning and delivery of orientation programs.
• Offer support and advice on personal development plans to team members under your supervision.
• Implement appropriate management practices that provide team members with motivation and communication.
• Provide information as required regarding training records and attendance.
https://jobs.hilton.com/apac/en/job/HOT0BW2O/Cluster-L-D-Manager
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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