Cluster Revenue Manager

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we’re here: to delight our guests, Team Members, and owners alike.

Position Statement 
This role is responsible for managing a team of Cluster Revenue Managers/Revenue Specialists that support hotels across the Asia Pacific region, as well as directly managing revenue operations for pipeline hotels in the region. The focus of this role is to drive continued development and growth of customer service standards, as well as revenue and profits. This role is expected to engage and develop team member whilst driving commercial performance for the portfolio by providing direction and offering feedback on performance. You will report into the Director, Business Development RMCC APAC.
What will I be doing?
As the Senior Cluster Revenue Manager – Project, RMCC APAC, you will be responsible for performing the following tasks to the highest standards:
Revenue management:
•    Ensure all Best Practices and Standard Operating Procedures are followed to capitalize and maximize revenue potential.
•    Utilize systems, tools and reports in the prescribed way to ensure all revenue management decisions are supported with relevant data analysis.
•    Works effectively with RMCC Team members, corporate team members, i.e., RDR, RCD, Hotels (GMs, CDs, GC&E and on property revenue coordinator), sales, marketing, and e-commerce to build trusting relationships and ensure incremental financial and revenue management performance (RevPAR, RGI, EBITDA).
People Management:
•    Effectively manages the team and provides training and coaching to current and new Team Members to improve performance and to meet the current and future needs of the business.
•    Encourage the talent development and create succession plan, and address performance issues in a supportive, timely manner.
Project Management:
•    Take end-to-end accountability for projects that drive revenue, efficiency, and operational excellence.

https://jobs.hilton.com/apac/en/job/APA014Q7/Senior-Cluster-Revenue-Manager-Project-RMCC-APAC