Cluster Sales Manager

JOB DESCRIPTION

A Sales Manager – Groups & Events is responsible for driving revenue growth by developing and managing key accounts MICE (Meetings, Incentives, Conferences, and Events), Corporate & Government segments. This role involves identifying new business opportunities, building strong client relationships, and ensuring the successful execution of sales strategies in line with the hotel’s standards.

What will I be doing?

The Sales Manager – Groups & Events role requires a strategic approach to sales, market analysis, competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business and customer engagement to position the hotel as a preferred destination for events & groups business. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Proactively source and secure new business in the Groups & Events segment.
• Develop and maintain relationships with key Mice agencies, corporate clients, Government clients, and event planners.
• Conduct sales calls, client meetings, site inspections, and hotel presentations to generate new business.
• Represent the hotel at industry trade shows, networking events, and roadshows to increase brand awareness and market share.
• Negotiate and finalize contracts with clients while ensuring profitability and alignment with hotel revenue strategies.
• Build and nurture strong, long-term client relationships to ensure repeat business.
• Provide personalized service and seamless communication to enhance guest satisfaction and loyalty.
• Work closely with internal departments such as Events, Revenue and Operations to ensure smooth execution of group bookings and events.
• Monitor competitor activities and market trends to adjust sales strategies accordingly.
• Collaborate with the Revenue Management team to implement optimal pricing and yield strategies.
• Achieve and exceed sales targets through proactive prospecting and strategic account management.
• Prepare sales reports, forecasts, and market analysis to support strategic decision-making.

Qualifications – Internal

What are we looking for

As Sales Manager – Groups & Events at Hilton Hotels and Resorts brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

https://jobs.hilton.com/apac/en/job/HOT0C31V/Cluster-Sales-Manager-Groups-Events