aldorf Astoria is looking for a Seasonal Communications Operator to join the Guest Services Team in Park City! This is an onsite position.
With 150 rooms, 4,000 square feet of banquet space, and 3 food and beverage outlets, this award-winning Forbes 4-Star boutique property offers elevated comfort food inspired by mountain regions from around the world. This includes a 3-meal restaurant, seasonal pool restaurant, and in-room dining.
The ideal candidate will have the following:
If you are a customer service driven individual with a passion for the hospitality industry, this is the perfect position for you!
Want to learn more? Hotel Website, Hotel Instagram, Facebook, YouTube
Why join the Waldorf Astoria Park City?
What will I be doing?
As a Communications Operator, you are responsible delivering an excellent Guest and Team Member experience in accordance with the True Waldorf Service Standards. Specifically:
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping […]
Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track […]
Waldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality. It’s not just a job vacancy, we will help you elevate your career by offering a variety of learning & development programs, career growth […]
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