Communications Operator

aldorf Astoria is looking for a Seasonal Communications Operator to join the Guest Services Team in Park City! This is an onsite position.

With 150 rooms, 4,000 square feet of banquet space, and 3 food and beverage outlets, this award-winning Forbes 4-Star boutique property offers elevated comfort food inspired by mountain regions from around the world. This includes a 3-meal restaurant, seasonal pool restaurant, and in-room dining.

• Classification:Full-Time Seasonal
• Shift: Various – must have a flexible schedule to work a range of shifts between the hours of 7:00am-11:00pm to include weekends and holidays.

The ideal candidate will have the following:

• Passion and willingness to learn
• Positive attitude and someone who makes our guests smile
• Genuinely friendly and caring
• Enjoys working as part of a team
• Excellent grooming standards
• Strong communication skills, both written and verbal

If you are a customer service driven individual with a passion for the hospitality industry, this is the perfect position for you!

Want to learn more? Hotel Website, Hotel Instagram, Facebook, YouTube

Why join the Waldorf Astoria Park City? 

• Drastically discounted spa services
• Work in an environment where creativity and authenticity is highly appreciated
• Complimentary meals on duty
• Worldwide travel perks – up to 30 nights at discounted rates over 6,000 properties in more than 100 countries and 50% Food & Beverage discounts

• The world is yours– Your next role could be as a concierge or within a different department like Front Office, Accounts or Human Resources in over 100 different countries

What will I be doing?

As a Communications Operator, you are responsible delivering an excellent Guest and Team Member experience in accordance with the True Waldorf Service Standards. Specifically:

• Respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner
• Provide information and demonstrate knowledge of all hotel facilities and services
• https://jobs.hilton.com/apac/en/job/HOT0C2QO/Communications-Operator-Seasonal-Waldorf-Astoria-Park-City