Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Surrounded by the capital’s greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city’s high notes. Take in views of Hyde Park from sun-drenched rooms and our rooftop spa, enjoy a leisurely meal on our one-of-a-kind al fresco terrace, then stroll to explore London’s famous sights.
Communications (PBX) Supervisor – UK Collection
Based at Four Seasons Hotel London at Park Lane
At Four Seasons, every guest interaction matters. Our Communications team plays a vital role in connecting guests and colleagues seamlessly across our hotels, ensuring every request is handled with precision, professionalism, and care.
Four Seasons Hotel London at Park Lane is seeking a Communications (PBX) Supervisor to support and lead our Communications function across the UK Collection, covering Park Lane, Tower Bridge, and Hampshire.
The role
Based at Park Lane, the Communications Supervisor will oversee the day to day operation of the Communications function, supporting service delivery across multiple properties within the UK Collection.
You will lead a team of six, ensuring all guest and internal communications, including calls, messages, and requests, are handled efficiently and in line with Four Seasons standards. This role requires strong leadership, consistency, and the ability to maintain quality across a high volume, multi‑property operation.
You will act as a key point of contact for operational communication, ensuring clarity, speed, and accuracy at all times.
What you will do
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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