Front Office agent

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Front Office agent

Company Description

 

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

 

Job Description

 

Because every arrival sets the tone for something extraordinary. As a Front Office agent, you are the first point of connection and the lasting impression—bringing the brand to life through intuitive service, genuine warmth, and attention to detail. Acting as a key liaison between guests and the resort, you ensure every interaction is seamless, personalized, and delivered with precision. From check-in to departure, you anticipate needs, resolve requests with confidence, and create a sense of belonging that transforms each stay into a memorable experience.

Key Responsibilities:

  • Warmly welcome all guests with genuine enthusiasm and a personalized approach.
  • Build strong guest relationships through recognition, personalization, and preference tracking
  • Conduct efficient check-ins and check-outs, ensuring all required guest information is accurately recorded and profiles are updated.
  • Escort guests to their rooms, when necessary, especially VIPs, ensuring a smooth and informative transition into the hotel experience.
  • Process payments, handle deposits, issue keys, and explain room and hotel features.
  • Scan passports and IDs as per Saudi regulatory compliance and ensure CID reporting accuracy.
  • Recognize repeat and VIP guests, anticipate their needs, and tailor the interaction accordingly.
  • Provide accurate information about the hotel’s facilities, outlets, and local area happenings.
  • Proactively manage guest requests and resolve issues or complaints efficiently, ensuring feedback is logged and followed up in the appropriate systems.
  • Handle special requests before, during, and after stays, ensuring guests feel genuinely cared for.
  • Maintain effective communication with other departments (Housekeeping, Concierge, Engineering, F&B, Reservations) to fulfill guest needs.
  • Maintain detailed shift handovers, ensuring seamless team transitions and continuity of guest service.
  • Attend daily briefings and remain informed on occupancy, arrivals, departures, events, and internal updates.
  • Operate the Property Management System confidently for all Front Office functions.
  • https://careers.accor.com/global/en/job/front-office-agent-in-movenpick-movenpick-residences-al-khobar-al-khobar-jid-103840

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

GSA – Front Office

Job for: Locals

Company Description   Join us at Accor, where life pulses with passion!​ As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​ By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​ You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​ You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​ Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for […]

Nepal

Duty Manager

Job for: Locals

Company Description   The Savoy is one of the world’s most iconic hotels. We are the original British luxury hotel, opened in 1889, and have a reputation for outstanding service excellence. We blend our rich history with innovation, and have played host to royalty, world leaders, and legends of the stage and screen. Today, we pride […]

United Kingdom

Stage Receptionist

Job for: Locals

Responsabilità principali Accogliere e assistere gli ospiti con cortesia e professionalità Gestire check-in e check-out Fornire informazioni su servizi dell’hotel e attrazioni locali Gestire le prenotazioni e aggiornare il sistema gestionale Collaborare con gli altri reparti per assicurare un servizio di qualità Requisiti Diploma o laurea in ambito turistico, linguistico o affini Buona conoscenza della […]

Italy

Réceptionniste

Job for: Locals

Description de l’entreprise   Good news, la team du Novotel la Defense Nanterre recrute en extra ! Envie de faire partie de cette aventure unique ? Rejoins la team du Front Office pour vivre une aventure unique ! Hôtel rénové de 170 chambres avec restaurant.   Description du poste   Nous recherchons un(e) Réceptionniste Tournant(e) […]

France

Réceptionniste de nuit

Job for: Locals

Description de l’entreprise Rejoignez un hôtel membre du réseau Accor, situé à 2 pas du Centre ville de Périgueux, avec une équipe jeune et dynamique.   Description du poste Vos missions: – Accueillir les clients en arrivées tardives – Faire les premiers départs des clients – Prendre des réservations – Clôture de la journée et […]

France