Complex Sales Manager

The Embassy Suites Los Angeles South and Embassy Suites Los Angeles Downey are currently hiring a Complex Sales Manager. This role serves as the hotel representative to prospective clients and customers who need to rent rooms, meeting space, food and beverage service, etc. Responds to sales inquiries, initiates new sales, prospects and qualifies leads and solicits potential clients, entertains clients, conducts site visits and answers questions, determines rates, prepares proposals, negotiates contracts, services accounts and analyzes lost business for the hotel/s. Develops sales plans and strategies to meet or exceed established revenue and room night goals. Works with various departments to ensure requested services are provided to customers.

The annual salary range for this role is $70,000-$72,000 Plus Bonus and is based on applicable and specialized experience and location.

What will I be doing?

As a Complex Sales Manager, you will be responsible for representing the hotels to prospective clients and customers who need to rent rooms, meeting space, food and beverage service, etc. Respond to sales inquiries, initiate new sales, prospect and qualifies leads and solicit potential clients, entertains clients, conduct site visits and answer questions, determine rates, prepare proposals, negotiate contracts, service accounts and analyze lost business for the hotels. Develop sales plans and strategies to meet or exceed established revenue and room night goals. Work with various departments to ensure requested services are provided to customers. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Represent hotel by soliciting, responding to and negotiating with persons requiring large and complex group accommodations, with or without meeting space and/or on-site (hotel) catering. Represents hotel in significant interactions dealing with customers relative to sales and operational questions, concerns, and issues. Negotiate contracts with customers and commission agreements with third party agencies.
• Initiate the preparation of proposals and/or contracts to advise prospective customers primarily of the hotel guest rooms, but also meeting space and/or banquet date, space and rate availability. Develop and quote prices for same.
• Engage in outside sales activities to discuss business opportunities and entertain customers in local and assigned markets (percentage of travel dependent on specific market). Direct site visits and H.O.S.T. programs for respective accounts and participates in tradeshows, industry and customer events.
• https://jobs.hilton.com/apac/en/job/HOT0BLD0/Complex-Sales-Manager-Embassy-Suites-by-Hilton-Los-Angeles-International-Airport-South-and-Embassy-Suites-by-Hilton-Los-Angeles-Downey