Complex Sales Manager

Come join the team at Embassy Suites by Hilton Los Angeles International Airport South located near a busy hub that includes SoFi Stadium and the Forum. Here you will be part of a team that was ranked #1 on Great Places to Work! From a friendly workplace environment to competitive health benefits, career growth opportunities and our Go Hilton travel discount program. In addition, the property offers complimentary meals and parking while on shift

The team is currently seeking a driven team player for their Complex Sales Manager role that will also support the Embassy Suites at the Hilton Los Angeles Downey hotel. The ideal candidate for this role will possess the following experience/qualifications:

• One to two (1-2) years of group sales experience
• Hotel sales experience required; within Hilton hotel brands is a plus!
• One (1) of Business Travel experience is highly desired.
• Experience with Delphi and/or OnQ is preferred.

The salary wage for this position is $70,000-$72,000

What are you waiting for? Come join the team where our team members love being a part of our award-winning culture

What will I be doing?

As a Complex Sales Manager, you will be responsible for representing the hotels to prospective clients and customers who need to rent rooms, meeting space, food and beverage service, etc. Respond to sales inquiries, initiate new sales, prospect and qualifies leads and solicit potential clients, entertains clients, conduct site visits and answer questions, determine rates, prepare proposals, negotiate contracts, service accounts and analyze lost business for the hotels. Develop sales plans and strategies to meet or exceed established revenue and room night goals. Work with various departments to ensure requested services are provided to customers. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Represent hotel by soliciting, responding to and negotiating with persons requiring large and complex group accommodations, with or without meeting space and/or on-site (hotel) catering. Represents hotel in significant interactions dealing with customers relative to sales and operational questions, concerns, and issues. Negotiate contracts with customers and commission agreements with third party agencies.
• Initiate the preparation of proposals and/or contracts to advise prospective customers primarily of the hotel guest rooms, but also meeting space and/or banquet date, space and rate availability. Develop and quote prices for same.
• Engage in outside sales activities to discuss business opportunities and entertain customers in local and assigned markets (percentage of travel dependent on specific market). Direct site visits and H.O.S.T. programs for respective accounts and participates in tradeshows, industry and customer events.
• Attend weekly sales departmental meeting and other scheduled meetings to support business operations, e.g., tentative review, lost business review, group-pick up, etc.
• Conduct site inspections with potential customers, visiting guest rooms, meeting space and banquet faciliti
• https://jobs.hilton.com/apac/en/job/HOT0BRWL/Complex-Sales-Manager-Embassy-Suites-by-Hilton-Los-Angeles-International-Airport-South-and-Embassy-Suites-by-Hilton-Los-Angeles-Downey