Ka La’i Waikiki Beach spans 38 stories with residential-style suites, designed for comfort and convenience, including fully-equipped kitchens, wellness facilities designed for relaxation, an infinity pool and heated whirlpool. Our guests feel at home with thoughtful service, and tranquil spaces inspired by nature. Quiet moments fill the spa, a peaceful place inspired by Hawaii’s landscape.
A Concierge is responsible for assisting guests with various tasks related to their visit and for providing information about the hotel and the local vicinity in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Concierge, you would be responsible for assisting guests with various tasks related to their visit and for providing information about the hotel and the local vicinity in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be performing the following tasks to the highest standards:
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. […]