Concierge

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Concierge

The Ka La‘i Concierge plays a key role in delivering gracious, intuitive, and highly personalized service to our guests. This position is more than a traditional concierge role — it is an opportunity to share the beauty, culture, and spirit of Hawaiʻi in meaningful and memorable ways. As a member of our five‑star team, you will craft thoughtful guest experiences, anticipate needs, and serve as a trusted ambassador of both the resort and the islands.

Ka La’i Waikiki Beach spans 38 stories with residential-style suites, designed for comfort and convenience, including fully-equipped kitchens, wellness facilities designed for relaxation, an infinity pool and heated whirlpool.  Our guests feel at home with thoughtful service, and tranquil spaces inspired by nature.  Quiet moments fill the spa, a peaceful place inspired by Hawaii’s landscape.

A Concierge is responsible for assisting guests with various tasks related to their visit and for providing information about the hotel and the local vicinity in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Concierge, you would be responsible for assisting guests with various tasks related to their visit and for providing information about the hotel and the local vicinity in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be performing the following tasks to the highest standards:

  • Provide information, recommendations and booking services for a variety of guest inquiries, including, but not limited to, directions, hours of outlet operation, hotel services, transportation and travel arrangements, tour and event tickets, restaurant reservations, and medical care
  • Process and deliver messages for guests
  • Retrieve mail, small packages and facsimiles for guests as requested
  • Arrange and confirm recreational, business and dining activities both inside and outside the hotel for guests
  • Respond to special requests for services including, but not limited to, dentists, doctors, child care, florists, etc.
  • Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
  • Register VIP guests, as needed
  • https://jobs.hilton.com/apac/en/job/HOT0C7SG/Concierge-Ka-La-i-Waikiki-Beach-LXR-Hotels-Resorts

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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