Concierge

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Confidential information
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Confidential information
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Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Concierge

CONCIERGE

 

Mandarin Oriental, Kuala Lumpur is looking for a Concierge to join our Front Office team.

 

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

 

Mandarin Oriental, Kuala Lumpur is a luxurious urban resort located in the heart of Kuala Lumpur and enjoys an unrivalled location next to the iconic Petronas Twin Towers, KL Convention Centre, and prestigious Suria KLCC mall.

 

About the job

 

Based at Mandarin Oriental, Kuala Lumpur and within the Front Office Department, the Concierge is responsible for delivering personalized and exceptional Concierge services to our guests, ensuring that all guest requests and arrangements are handled efficiently and in accordance with the hotel’s objectives, performance and quality standards.

 

As Concierge, you will be responsible for the following duties:

  • To assist in the day-to-day operation of the Concierge Department, ensuring total quality management in all guest services provided by Concierge, Bellmen, Doormen and Airport Representatives.
  • Ensure that LQE policies, SOPs, MO Pillars, Vision, Mission and objectives are followed through.
  • Actively participate in training, coaching and supporting Concierge colleagues.
  • Carry out any other duties and responsibilities as assigned by the Chief Concierge / Assistant Chief Concierge.

 

As Concierge, we expect from you: 

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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