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Position Title: Retail Manager – Individual Contributor Date Created: October, 2011 Functional Job Family: Retail/Gift Shops Primary Job Family: Individual Contributor Career Band: Red Reports to: Department: JOB SUMARY Responsible for the management of a retail outlets within a hotel. Establishes the merchandise and sales plans for the store and coordinates buying and […]
Ignite your career in luxury hospitality. W Rome is looking for a Reservations Trainee eager to learn the world of reservations and guest experience in a vibrant, international environment. What you’ll do Assist in managing room reservations and guest requests. Support guests via email and phone. Collaborate with Front Office, Sales, and Revenue teams. Ensure booking details […]
POSITION SUMMARY Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including […]
