Concierge Intern

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Concierge Intern

bout Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

 

 

About the location:

An urban retreat steeped in historic beauty. Stroll the city’s biggest private garden – a tranquil haven of statues, fountains and centuries-old trees – or retire to your suite where frescoes line the walls amid original architectural features. Our historic Hotel, with its Michelin-starred Italian restaurant and a locally inspired Spa where you can spend afternoons in pure indulgence, is just steps away from the cultural heart of Florence.

 

 

About the role

At Four Seasons Hotel Firenze we are looking for a passionate Concierge Intern to support the Concierge team in accommodating different guests’ requests. With the support of our Concierge team, this position is committed to enhance guests experiences, making their stay that much more enjoyable

 

What you will do

  • Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
  •  Assist customers in inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
  • Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices.
  •  Promptly inform the Management team in case of guests’ complaints.
  •  

    Process packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner.

  • Be knowledgeable regarding activities available in the city, restaurants, museums, attractions, maps, and other local attractions.
  • Learn how to utilize a variety of software programs to accurately input special arrangements the guest has made and to assure proper billing.
  • Answer internal and external calls and direct them appropriately in the absence of a Switchboard Operator.
  • Assist with other Front Office tasks when needed.
  • Develop and present a project work to reinforce training.

     

 

What you bring

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Reservation Manager

Job for: Locals & Expats

Each of the resort’s 210 sea-facing rooms provides immediate beach access; allowing guests to step out on to the sands of the Red Sea from the terrace. Moreover, the resort features seven different gastronomic experiences, sprawling pools and recreational facilities, a spa, a health club and curated meetings and events spaces for leisure, business travelers […]

Saudi Arabia

Front Desk Supervisor

Job for: Locals

A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. What will I be doing? As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor […]

Mexico

Reservations & Events Manager

Job for: Locals

  Our mission at Novotel Cambridge North is to create memorable moments for our guests, by connecting hearts from arrival to farewell. A job, a career or a calling – whatever brings you here, we have something for you! Make the link with the different departments of the hotel to ensure a wonderful guest experience. Are a […]

United States

Bell Person

Job for: Locals

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you […]

Canada

RECEPTIONNISTE

Job for: Locals

  Le Novotel Suites Issy les Moulineaux est un hôtel 4* composé de 128 suites de 30m2 climatisées dont 4 suites exécutives et une suite bien être. L’établissement dispose d’un bar, d’un espace petit déjeuner, d’une boutique gourmande, d’une salle de fitness et d’un solarium. Face à la station Gare d’Issy Val de Seine, l’hôtel permet de […]

France
0
    0
    Your Cart
    Your cart is empty