Concierge Supervisor

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Concierge Supervisor

Job Description

The Concierge Supervisor is responsible for overseeing concierge services, ensuring guests receive exceptional hospitality and personalized assistance. This role involves managing a team of concierges, handling guest inquiries, and providing recommendations for dining, entertainment, and transportation. The Concierge Supervisor ensures a seamless guest experience by maintaining strong local partnerships and upholding the highest service standards.

  • Provide guests with personalized recommendations and assistance, including dining reservations, transportation, and entertainment.
  • Handle special requests, ensuring prompt and efficient service.
  • Manage VIP guest experiences, ensuring their expectations are exceeded.
  • Address guest concerns and resolve complaints professionally.
  • Maintain an updated knowledge of local attractions, events, and services.
  • Collaborate with hotel departments, including front office and guest relations, to ensure seamless service.

Implement and uphold service standards, ensuring consistency in guest interactions

Qualifications

Saudi National

3-5 years of concierge experience with leadership skills

Strong knowledge of local attractions and services

Excellent communication and problem-solving abilities

Proficiency in hotel management software and multitasking

Fluency in English & Arabic

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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