Concierge Team Leader

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Concierge Team Leader

Company Description

 

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

At Pullman Auckland, we see the familiar differently, delivering pioneering experiences blending innovative work+ event spaces with vibrant social atmosphere for business, leisure and local guests.

Our service promise, ‘Progress Together, Anytime, Anywhere,’ empowers us to embrace others progress as our own by seeking opportunities, connect with meaning and make an impact.

A visionary change agent who actively seeks opportunities and forges meaningful connections to create a lasting impact.

Hospitality is a work of heart,
Join us and become a Heartist®.

 

Job Description

 

Pullman Auckland is looking for a talented and a passionate Concierge wishing to expand their knowledge in a luxury hotel environment. You will enjoy looking after our guests and working as part of a fun, talented & passionate team that is all about creating memorable experiences.

Your key responsibilities will include but are not limited to:

  • Shift Supervision across the concierge desk area
  • Facilitating with guest arrivals, departures and during their stay
  • Share local knowledge as well as driving loyalty and up sell hotel facilities
  • Lead the team to enhance guest satisfaction
  • Liaise with all departments to ensure all necessary follow-up is conducted

 

Qualifications

 

To be successful in your application, you must exhibit the following qualities:

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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