Conference & Events Coordinator

Accor is the Pacific’s largest hotel group and one of the world’s leading hospitality brands, with a network of more than 5,600 properties across over 110 countries. We offer exceptional opportunities for career development and the opportunity to Work Your Way across much-loved brands ranging from luxury to economy hotels around the world.

Pullman Sydney Airport is located in the heart of Mascot Business Park, just a short walk from Mascot Train Station. Our 5-star hotel features 229 contemporary rooms and suites, Mobius Bar & Grill, and premium conference and events facilities designed for creative thinkers and modern business travellers.

Job Description

We are currently seeking a highly organised and customer-focused Conference & Events Coordinator to join our Sales & Marketing team on a Part Time basis (0.8 FTE) for an 8–10 month Fixed Term Contract.

Reporting to the Director of Sales & Marketing, you will play an important role in coordinating conferences, meetings and events from enquiry through to successful delivery. Working closely with clients and operational teams, you will ensure every event is planned with precision while delivering an exceptional guest experience.

• Coordinate conference and event enquiries from initial enquiry through to post-event follow-up.
• Prepare quotations, contracts, Banquet Event Orders (BEOs) and client correspondence.
• Assist with converting enquiries into confirmed business.
• Coordinate all event logistics and communicate requirements with operational departments.
• Conduct client site inspections and venue show rounds.
• Build and maintain strong relationships with clients to ensure repeat business.
• Ensure event information is accurately maintained in Delphi and Opera.
• Provide exceptional customer service throughout the planning process.
• Support the Director of Sales & Marketing with administrative and sales activities.
• Assist in achieving conference and events revenue and guest satisfaction targets.

• Previous experience in Conference & Events Coordination, Hotel Sales or Hospitality preferred.
• Experience using Delphi and Opera is highly desirable.
• Excellent organisational and time management skills.
• Strong communication and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.
• High attention to detail.https://careers.accor.com/global/en/job/conference-and-events-coordinator-in-pullman-sydney-airport-mascot-australia-jid-100600