Conference Services Assistant Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

An oceanfront resort on Mexico’s pacific, set within a private reserve. Escape to a secluded nature reserve in Mexico’s Tamarindo, the pristine coastline where verdant jungle meets the Pacific Ocean. With our unique location on a private peninsula, Four Seasons Resort Tamarindo, México, invites you to leave the world behind and explore this undiscovered region of Mexico – far from everything, yet remotely close. This particular topography, and the wildlife that calls it home, make the area a treasure to be protected. We provide a natural refuge for those who seek an authentic connection to Mexico, its biodiversity and culture. The best of Mexico has yet to be discovered.

About the role

The Conference Services Assistant Manager coordinates all operational details for group events, ensuring seamless execution, compliance with agreements, and an exceptional planning experience for clients.

What you will do

• Coordinate all operational, administrative, and financial details for group events, ensuring flawless execution and client satisfaction.
• Provide clear bilingual communication, guidance, proposals, and on-site support to clients and internal teams.
• Collaborate with Sales to maximize event revenue through strategic space management and creative proposals.
• Source and manage high-quality vendors for decor, entertainment, equipment and event services.
• Support banquet operations, supervise event execution, ensure billing accuracy and resolve challenges proactively.

What you bring

• Bring creativity and fresh ideas to elevate event design and enhance the guest experience.
• Take initiative and work proactively, anticipating needs and preparing solutions in advance.
• Demonstrate flexibility, resilience, and a positive attitude while supporting the team in all aspects of event execution.
• Maintain composure, professionalism, and a polished demeanor in high-pressure or unexpected situations.
• Show patience, empathy, and strong interpersonal skills when interacting with guests, colleagues, and partners.
• 2+ years of hotel or resort experience (Conference Services or Operations)
• Strong organizational and analytical skills; ability to work independently.
• Excellent teamwork and communication abilities; bilingual English / Spanish
• Flexibility to live in a remote location.
• https://careers.fourseasons.com/us/en/job/REQ10363777/Conference-Services-Assistant-Manager