Conference Services & Event Sales Manager

Centrally located in downtown Calgary, Fairmont Palliser is the city’s premier, landmark hotel. With 407 elegantly appointed guest rooms, Hawthorn Dining Room & Bar, 24-hour In-Room Dining and more than 19,000 sq.ft. of newly renovated event space, Fairmont Palliser is truly the place to be. Join us in delivering the iconic luxury experience.

Conference Services & Event Sales Manager
At Fairmont, our engaging service and delicious cuisine make every special event a truly memorable affair, both within our distinctive surroundings and off-site. Be an ambassador for our exceptional offerings as Event Sales and Services Manager, where you will liaise between multiple departments to meet the needs and exceed the expectations of your guests.

Reporting to the Director, Event Sales & Services, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional. friendly and engaging service
• Confirm all event related information with clients
• Establish and maintain rapport with clients prior to, during and post conference, encouraging repeat business
• Service event bookings from date of booking to departure, including meeting requirements. guest room requirements, guest room pickup, food & beverage and audio visual
• Actively book new local events and maintain existing client relationships
• Create floor plans for each event to ensure banquets and clients are in agreement prior to set up
• Initiate billing procedures, ensuring any deposits and/or credit applications are received with adequate information and within an acceptable time frame
• Conduct pre-conference meetings with clients and pertinent departments to confirm all relevant details are communicated
• Conduct and/or attend daily meeting to review event contracts and ensure last minute changes are communicated with appropriate departments
• Follow departmental policies and procedures
• Follow all safety policies
• Other duties as assigned

• Minimum of 3-5 years hotel experience in a related area is required, with previous event leadership experience preferred
• Working knowledge of, Microsoft Office, Word, Excel, PowerPoint
• Previous experience in a luxury hotel brand is preferred
• https://careers.accor.com/global/en/job/conference-services-and-event-sales-manager-in-fairmont-palliser-calgary-canada-jid-73429