Coordinator – Housekeeping

The Housekeeping Coordinator plays a central role in ensuring the smooth execution of daily housekeeping operations across guest rooms, public areas, and back-of-house spaces. Additionally, the housekeeping coordinator will provide support with administrative tasks. This position supports a high-performing and diverse team by coordinating room attendant assignments, monitoring quality standards, and facilitating communication between departments. Complete housekeeping coordinator check list and support housekeeping managers.

What will I be doing?

As a Housekeeping Coordinator, you serve as the department’s central coordination point—aligning room status, communications, and records. Ensure brand standards, timely follow-ups, and accuracy across all systems.

• Conduct daily room attendant assignments within the standard guidelines.
• Check daily out order rooms, no shows, relocated guests and pre-registered guests.
• Coordinate with front office to ensure timely readiness of crew rooms and room changes.
• Coordinate with front office to ensure timely readiness of rooms for check-in, communicating any special requests or VIP accommodations as needed.
• Coordinate all special guestroom projects and requests with front office and engineering.
• Dispatch work orders and follow up on completion with relevant departments. (HotSos)
• Maintain accurate records of room inspections, staff assignments, and service requests.
• Utilize hotel management software (ONQ) to check guest preferences, special requests and availability, while adhering to Hilton Aruba’s standards and policies.
• Coordinate with housekeeping supervisors to insure smooth and efficient operation during the assigned shift.
• Communicates effectively both verbally and in writing to provide clear direction to the front desk and engineering team.
• Responsible for the preparation of bi-weekly payroll timesheets for the housekeeping department.
• Assist in preparing and submitting the lease labor’s time sheets bi-weekly for accurate payroll processing.
• https://jobs.hilton.com/apac/en/job/HOT0BYZ1/Coordinator-Housekeeping-Hilton-Aruba-Caribbean-Resort-Casino