Raffles Hotels & Resorts
The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment. Its timeless elegance, refined manners and spirit of generosity ensure that every visitor arrives as a guest, leaves as a friend and returns as family.
Fairmont Hotels & Resorts
Join a dynamic team and be part of the Fairmont family – with 90+ spectacular properties, and 34 more in the pipeline, in 30 countries around the globe, stretching from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.
Dual reporting to the COO Raffles and COO Fairmont, the Corporate Director, Guest Experience is a trusted operational advisor to provide expertise to senior leaders and advance global & regional strategic initiatives for Raffles & Fairmont hotels globally.
They are responsible for developing key business strategies and initiatives to drive hotel performance, advancement of the guest experience to support Raffles & Fairmont’s vision & long-term objectives in driving growth, increasing guest satisfaction metrics, facilitating brand compliance, and optimizing hotel quality performance.
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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