Dining Reservations Agent

Pay Rate: $19.41/hour

Job Duties Include:

• Book and enter Dining reservation requests using computerized reservation system
• Detailed knowledge of all Food & Beverage Outlets and their menu offerings
• Promote and sell any in-house or upcoming Food & Beverage events
• Work closely with all Food & Beverage Outlets to communicate any guest requests or special celebrations
• Answer telephone and email inquiries in a timely manner

• Previous customer service related experience required
• Previous Property Manager System experience preferred
• Computer literate in Microsoft Window applications required
• Self‑motivated, with the ability to make effective decisions

You may be required to work on holidays, weekends, overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.

Job Perks & Benefits:

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• https://careers.accor.com/global/en/job/dining-reservations-agent-in-fairmont-chateau-lake-louise-lake-louise-canada-jid-55356